At Leather Club Australia (LCA), we stand behind the quality and craftsmanship of our products. If you are not satisfied with your purchase, please contact us within 14 days of receiving your order so we can assist you.

Returns

To be eligible for a return, products should be:

• Unused and unworn
• In their original condition
• Returned with original tags, packaging and accessories
• Accompanied by proof of purchase

Please contact us before returning an item so we can provide return instructions.

Faulty, Damaged or Incorrect Items

If your product arrives faulty, damaged, incorrectly supplied, or does not meet a consumer guarantee, please contact us as soon as possible.

Our products come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). Depending on the circumstances, you may be entitled to a repair, replacement, refund or other remedy.

The 14-day return period does not limit your rights under the Australian Consumer Law.

Natural Leather

As leather is a natural material, variations in grain, texture, markings and colour may occur. These characteristics make each piece unique and are not necessarily considered defects.

This does not affect your rights under the Australian Consumer Law where a product is genuinely faulty.

Refunds

Once an eligible return has been received and inspected, we will advise you of the outcome. Approved refunds will be returned to the original payment method.

Contact Us

To discuss a return or refund, please contact:

Leather Club Australia
Email: info@leatherclubaustralia.com.au

Please include your name, order number and details of the product.

Australian Consumer Law

Nothing in this policy excludes, restricts or modifies any rights or remedies available to consumers under the Australian Consumer Law.